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DimensionRelaticleOpen-source CRM your AI agents can write to via MCPWhatsApp Channel for Claude CodeDrive your Claude Code session straight from WhatsApp
FMRS49 / 100 · D64 / 100 · C
Reliability8 / 2010 / 20
Security and permissions7 / 2012 / 20
Maintenance12 / 2012 / 20
Documentation11 / 2016 / 20
Setup experience11 / 2014 / 20
Best for
  • Developer-led teams
  • AI-forward startups
  • SMBs wanting AI agent integration without vendor lock-in
  • Organizations needing self-hosted, data-sovereign CRM
  • Individuals who want to talk to Claude from their personal WhatsApp number
  • Developers comfortable configuring from a terminal and using the Claude Code development flag
  • Automation scenarios needing remote tool approval from a phone
Not for
  • Users who want a fully managed SaaS and do not want to run infrastructure
  • Environments that cannot meet PHP 8.5+ and PostgreSQL 17+ requirements
  • Users needing multi-language UI out of the box (the main repository ships English-only; a lang directory must be added)
  • Compliance scenarios requiring the official WhatsApp Business API or a Meta developer account
  • Teams needing officially hosted, multi-tenant, or cloud multi-instance deployment
  • Environments unable to guarantee only one client instance at a time
  • Users expecting voice transcription without setting up mlx-whisper themselves
Required permissions
  • Access to CRM data on the self-hosted server (companies, people, deals, tasks, notes, etc.)
  • Write operations on CRM records through the MCP server
  • Full CRUD and schema access through the REST API
  • Team-scoped data and workspace access under multi-team isolation
  • Read and send WhatsApp messages as your personal number
  • Access the local runtime state directory ~/.whatsapp-channel/ (auth, allowlists, group configs, inbox)
  • Read and write local repository files and run scripts (e.g. bun scripts/access.ts, scripts/watchdog.sh)
  • Optional local voice transcription (ffmpeg and an mlx-whisper environment)
Risks and side effects
  • The MCP server can write to CRM data, so misconfiguration may cause unintended record changes or deletions
  • Exposed MCP endpoints (https://mcp.relaticle.com) require your own authentication and access controls
  • Self-hosting means patching, backups, and infrastructure maintenance are the deployer's responsibility
  • The AGPL-3.0 license imposes obligations for redistribution and network services
  • Messages Claude sends appear from your own number and are indistinguishable to recipients
  • WhatsApp allows one linked-device session per account; running two servers makes them kick each other off
  • Access-control commands are deliberately not MCP tools (terminal-only); exposing them to the message side risks prompt injection
  • Session waking depends on the Claude Code channel extension; other clients get no push
  • A known Claude Code client bug (#37933) may cause messages not to arrive, a client-side issue
  • Launching with --dangerously-load-development-channels carries risk, so verify the source is trustworthy
Supported clientsClaude DesktopClaude Code, Codex, Gemini CLI, Cursor
Tools010