The Quackback MCP server is a feature-rich toolset for teams with a Quackback instance. It provides 15 tools covering comprehensive management of feedback posts, comments, changelogs, and roadmaps. While official status is not explicitly stated, it is part of the Quackback project and is open-source licensed. Installation requires a self-hosted or cloud instance, and configuration is straightforward. Risks mainly involve data access permissions and potential misoperations, but overall it is powerful, especially for teams looking to automate feedback workflows with AI agents.
Quackback is an open-source customer feedback collection and management platform, positioned as an alternative to Canny, UserVoice, and Productboard. This MCP server allows AI agents to directly interact with a Quackback instance, performing actions such as searching feedback, triaging posts, voting, commenting, and creating/managing changelogs. It supports self-hosting and offers 24 integrations (Slack, Linear, Jira, etc.).
After configuring your Quackback instance, set the MCP server URL to https://{host}/api/mcp, where {host} is your Quackback instance's hostname (e.g., feedback.yourcompany.com). In your MCP client (e.g., Claude Desktop), add this URL to the mcpServers configuration.
{
"mcpServers": {
"quackback": {
"url": "https://feedback.yourcompany.com/api/mcp"
}
}
}